Sunday, 10 May 2015

MY Little GPO - An Example of Great Customer Service

My Little GPO
No it's not about the Post Office , it's about my vinyl record player , a GPO Attache Case model. It's a small player in an attache case type housing and I bought it a few months ago from JG Windows in Newcastle. The player is great and actually easily accommodates a full 12" vinyl record. It is perfect for what it does.

A Tiny GPO Manual
I hooked it up to my Bush Soundbar and the sound is excellent. But my only bugbear was the enclosed manual, it had been reduced so much that you cant even photograph it and enlarge it to see what all the buttons mean. Try it with the picture to to the right.. This meant that when I tried to record to MP3 it was very much guesswork. And of course I only have to convert stuff once in a blue moon so I forget which button (they are silver and small) is the record button.

So I went to the GPORetro website (who do all sorts of brilliant looking retro gear) and sent an email asking if they had the manual is PDF Format. This was a bout six o' clock on Saturday night. Within half an hour I had the document in my inbox , amazing service , so often you email suppliers and they'll take a week to get back/ I don't expect people to be on call for me 24/7 for things like this but it shows their commitment to excellent customer service.

So now I have a readable manual and would recommend that you visit the site . My niece bought the same turntable for her mum so obviously the appreciation of good things runs in our family. It's first thing Sunday Morning so time to get the papers, and get ready for Preston North End's second playoff game against Chesterfield.

The music is the nearest I could get to Little GPO , Ronnie and the Daytona's Little GTO (also a Beach Boys standard)

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